How to Order?



Orders can only be accepted under the following terms and conditions.

Prior to ordering, as a purchaser, you are responsible to ensure that your account is current and in good standing. Order form or purchase order may be submitted to Hitprint by email, fax, mail or in person, but not verbally. Please ensure the accuracy and completeness of the order form or purchase order and include without limitations, (i) product description, (ii) unit quantity, and (iii) correct shipping address. We reserve the right to request additional information based on the requirements of the purchase. For ordering by:

  • Email: Please email
  • Fax: Please fax your completed order form or purchase order to our 24 hour fax  line at (+852) 2615 0885.
  • Mail: Please send your mail to:
             Mecilla Ltd
             10/F, Kwai Shun Industrial Centre, 51-63 Container Port Road, Kwai Chung, N.T., Hong Kong
  • In Person: Please come to our Kwai Chung Head office open Monday-Friday between 09:00-18:00.

After review of your order, our customer relations colleague will either confirm the order or notify you of any necessary revisions. You will receive an email  confirmation within two business days. All additions to an existing order will be considered a new order and written as a new purchase order.

Please call us free and speak with one of our customer relations colleague at (+852) 2615 0377 for any inquiry.
You shall not disclose any confidential information of Hitprint or Mecilla when ordering.




  • 電子郵件:請發送電子郵件致
  • 傳真:請傳真已完成的訂單,到我們的24小時傳真線路(852)26150885
  • 郵件:請發送郵件至:
  • 親自來臨:請在我們葵涌總部的開放時間前來:週一至週五 09:00 - 18:00。



Confirm Copyright Permission

You are responsible for ensuring full rights to use the graphic and garment design when ordering from Hitprint. If you are unsure or have doubts over ownership, you must confirm ownership or seek permission from the copyright owner. Your utilisation of a design is an agreement to the following:

  • You hold commercial rights to reproduce the design.
  • If for any reason the legal owner of this design contacts Hitprint they will be directed to you for your handling.
  • You understand that illegal use of third party copyright content is a serious offence and can lead to penalties.



  • 您擁有商業使用權複製設計。
  • 如果由於某種原因,這個設計的合法擁有者聯繫Hitprint,他們將被引導到買方。
  • 您應該理解非法使用第三方版權內容是嚴重的違法行為,並可能導致處罰。


All prices are subject to change without notice and will be established at time of order acceptance by Hitprint. Prices for backordered products are not guaranteed. We encourage you to check with our customer relations colleague at time of purchase to confirm current pricing.




100% payment is required at time of ordering. You are responsible for payment of any bank transfer fees incurred. We accept payment by:

  1. Certified Cash, Company and Personal Cheque (Hong Kong only). Cheques should be crossed and made payable to Mecilla Limited. We do not accept post dated cheques. You will be charge HK$200 service charge for any returned cheque.
  2. PayPal Online Payment. Our PayPal account is: PayPal payments are subject to 3.5% extra charge.
  3. Credit Card Online Payment (without PayPal account). We accept Visa, Master Card, AE, Discover, JCB, Solo, and Giropay. Credit card payments are subjected to 3.5% extra charge. An email requesting payments may be attached with the sales invoice. Please ensure that all payment information is entered correctly.
  4. Bank Transfer. T/T – Telegraphic Transfer may be subject to international banking charges borne by the Purchaser. Our Bank Account information is showed as below:

    Beneficiary Name: TPASSION
    Account Number: 012-586-1-014299-4
    Bank: Bank of China (Hong Kong) Limited
    Swift Code: BKCHHKHH
    Bank Address: 589 Nathan Road, Mong Kok, Kowloon, Hong Kong



  1. 認證的現金,公司和個人支票(僅限於香港)。支票必須劃線,付給Mecilla Limited。我們不接受期票。任何被退回的支票你會被收取HK $ 200手續費。
  2. PayPal在線支付。我們的PayPal賬戶是。PayPal付款須3.5%的額外收費。
  3. 信用卡在線支付(不包括PayPal帳戶)。我們接受Visa,萬事達卡,美國運通,Discover,JCB,Solo,和Giropay。信用卡付款遭受3.5%的額外收費。請求付款的電子郵件可能會與銷售發票進行安裝。請確保所有的付款信息輸入正確。
  4. 銀行轉帳。 T / T- 電匯可能會受到由買方承擔的國際銀行費用。我們的銀行帳戶信息顯示如下:



Shipping requires around 10 business days depending on quantity with no additional processing requests. Orders are not processed on weekends. Partial shipments are accepted.

Please provide the correct address details. You may request use of a specific carrier. 

All orders are shipped pre-paid unless previously approved for in our credit terms. Processing of credit applications can take approximately one week. Credit approval delays may affect shipment.

For collection orders, orders not picked up within 7 days of order will be restocked with a 5% restocking fee of the total amount. Valid for 1 month only after which Hitprint has the right to decide with the stock.






Cancellation and Revision

All cancellations are subject to TPassion approval. Cancellations cannot be accepted on orders for garments and print after production has commenced. Any revisions to orders in process may be subject to a service charge.



Refund Policy

We will not be held responsible for refund once you paid.



Production Tolerance

For custom garments, Hitprint overcuts / undercuts order quantities by approximately 5% in order to prevent shortages / surplus. We normally will charge actual production quantity within 5% tolerance.


對於定制服裝, Hitprint 訂購多了/少了約5%的量,以防止短缺/盈餘。我們將5%的容差範圍內收取實際生產數量費用。

Print Tolerance

2cm print location tolerance in height and width.



Processing of customer supplied materials

We will not be held responsible for loss or damage during processing of any materials which you supply in any circumstances.

Please inform us the information via fax or email and organize your garment/material before your shipment as below:

  • Material description
  • Material quantity of each size and colour with total quantity
  • Number of package shipped
  • Name of shipping company
  • Tracking number
  • Organize the garment by style, size, color and quantity

We will not be held responsible for loss or damage of goods during transit. We suggest shipping items via recorded delivery to gain proof of delivery and / or a tracking number. You have to bear the responsibility for all shipping and freight charges. Please send the garment/material within 1 week after placing order. Please be noted that these orders may require additional processing time.

Please be advised checking your materials before shipping as we will charge for prior quality check of your materials.

For your own protection, we recommend using our full range of products and services.




  • 材質描述
  • 每個尺寸和顏色的材料數量與總數量
  • 包裝出貨的數目
  • 運輸公司的名稱
  • 運輸追蹤號碼
  • 由樣式,大小,顏色和數量整理服裝





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