To avoid unnecessary charges and delays and to ensure you receive the highest quality customisation please review our artwork guidelines below.
Should you not have the artwork in a format suitable for customisation we can convert (re-draw) your file to a suitable type for a fee of 300hkd. Of course you will be notified and ask for confirmation prior to this work taking place.
Vector AI files and EPS files
Vector Illustrator and EPS files are the preferred files types. It's easy to differentiate between vectors and other formats. If you zoom into a vector, you will see no jagged edges or distortion. If you zoom into a bitmap, the image and edges will become blocky.
Pantone spot colours
All colours should be converted to spot colours. Within Illustrator and other packages, individual colours can be selected and changed to their Pantone equivalents. Please refer to the software documentation, or browse the Internet for more details. When we screenprint, we first print one colour, then print a second colour, etc. This is the reason why we need colour separated files. We can then easily print out the files in colour separation.
Adobe PDF files
PDFs must be created from vector files and maintain edit capabilities.
Don't create a bitmap file and then save it as a PDF file - it's still a bitmap and would be unusable and would be liable for a re-draw fee.
High resolution JPG, BMP, TIF, EPS, AI
All files types are accepted as long as the resolution is high quality. For all first time customers there is a 250hkd fee for logos or graphics to be converted into a embroidery format (digitising), this is a one off fee and your embroidered artwork will be held on file for future orders. Embroidery text has a 50hkd set up fee.